Cancellation Policy pursuant to Legislative Decree 206/2005 mod. Legislative Decree 21/2014 only for goods not subject to the exclusions pursuant to art. 59 Legislative Decree 206/2005.
The customer has the right to withdraw from the contract, without indicating the reasons, within 10 days. The withdrawal period expires after 14 days from the day you received the goods.
To exercise the Cancellation Policy, it is necessary to inform us of the decision to withdraw from this contract by means of an explicit declaration, for example a letter sent by post, or e-mail.
These are our contact details:
The Traditional Pizzicheria of Paciotti srl
Via Marcantonio Bragadin 51/53
To this end, you can use the following standard letter:
Model withdrawal form
– pursuant to article 49, paragraph 1, lett. h) –
(complete and return this form only if you wish to withdraw from the contract)
– Recipient [the name, geographical address and, if available, the telephone number, fax number and e-mail addresses must be entered by the professional]:
– Hereby I / we (*) notify the withdrawal from my / our (*) sales contract of the following goods / services (*)
– Ordered on (*) / received on (*)
– Name of the consumer (s)
– Address of the consumer (s)
– Signature of the consumer (s) (only if this form is notified on paper)
To meet the withdrawal deadline, it is sufficient that the communication relating to the exercise of the Cancellation Policy is sent before the withdrawal period has expired.
Effects of withdrawal
If the customer withdraws from this contract, all payments he has made in our favor, including delivery costs, will be reimbursed without undue delay and in any case no later than 14 days from the day on which we are informed of the decision to withdraw from this contract. . The refund may be withheld beyond 14 days only until the customer has demonstrated that he has returned the goods or until they have been received by us, whichever occurs first.
These refunds will be made using the same payment method used by the customer for the initial transaction;
The customer will be responsible only for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
Exclusions from the Cancellation Policy
The Cancellation Policy is excluded in the following cases provided for by art. 59 of the Consumer Code:
a) service contracts after the complete provision of the service if the execution began with the consumer’s express agreement and with the acceptance of the loss of the Cancellation Policy following the full execution of the contract by the professional;
b) the supply of goods or services whose price is linked to fluctuations in the financial market that the trader is unable to control and which may occur during the withdrawal period;
c) the supply of goods made to measure or clearly personalized;
d) the supply of goods which risk deteriorating or expiring rapidly;
e) the supply of sealed goods which cannot be returned for hygienic reasons or related to health protection and have been opened after delivery;
f) the supply of goods which, after delivery, are, by their nature, inseparably mixed with other goods;
g) the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, whose delivery can only take place after thirty days and whose actual value depends on fluctuations on the market that cannot be controlled by the professional;
h) contracts in which the consumer has specifically requested a visit by the professional for the purpose of carrying out urgent repair or maintenance work. If, on the occasion of this visit, the trader provides services in addition to those specifically requested by the consumer or goods other than spare parts necessary to carry out maintenance or repairs, the Cancellation Policy applies to such additional services or goods;
i) the supply of sealed audio or video recordings or sealed computer software which have been unsealed after delivery;
j) the supply of newspapers, periodicals and magazines with the exception of subscription contracts for the supply of such publications;
k) contracts concluded at a public auction;
l) the provision of accommodation for non-residential purposes, the transport of goods, car rental services, catering services or services relating to leisure activities if the contract provides for a specific date or period of performance;
m) the supply of digital content through a non-material support if the execution has begun with the express agreement of the consumer and with his acceptance of the fact that in this case he would have lost the Cancellation Policy.
Consumers residing in Europe are informed that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial way any dispute relating to contracts for the sale of goods and services stipulated online and / or deriving from them. Consequently, if you are a Consumer established in Europe, you can use this platform for the resolution of any dispute arising from the online contract stipulated on this site. The European ODR platform is available at the following link: https://webgate.ec.europa.eu/odr .