Information pursuant to EU Regulation 2016/679 (“GDPR”)
L. n. 181 of 29 April 2021 (updated on 15/11/2021)
1. WHO PROCESS YOUR DATA?
– Data Controller
The Traditional Pizzicheria di Paciotti srl in the staff of its legal representative Mr. Antonio Paciotti, via Marcantonio Bragadin, 51/53 00136 ROME, VAT number 07501471002,
Responsible for the protection of personal data (DPO) sig. Luca Paciotti
We have appointed a Data Protection Officer pursuant to art. 37 of the General Data Protection Regulation no. 2016/679 (“GDPR”). We remind you that you can contact the DPO at any time and send any question or request relating to your personal data and respect for your privacy by writing to the following email address: firstname.lastname@example.org
– Other subjects
Your personal data may be brought to the attention of our employees or collaborators, belonging to the categories of administrative, commercial, legal, accounting or IT system administrators, depending on the treatment, who, operating under our direct authority, are appointed as data processors and receive adequate operating instructions in this regard. The recipients of your data also include third party service providers relating to payments, shipments, marketing services, hosting providers and service providers (information systems engineering, IT companies or companies specialized in market research and in the processing of data with which we enter into agreements that require them to take appropriate technical and organizational measures for the protection of your personal data). Your data may also be transmitted to the police and judicial and administrative authorities in accordance with the law.
Under no circumstances do we give or sell your personal data.
2. WHAT TYPES OF DATA DO WE COLLECT?
Personal data means all information relating to you that allows us to identify you, such as your name, contact details, payment details and information on your access to the Site. When you register on our Site , you use our services or contact our support service, we will collect some of your personal data. Some of the aforementioned data are provided to us voluntarily by the user himself while others we collect automatically.
Data provided voluntarily by the user
The Site offers users the possibility to voluntarily provide personal information through, for example, the creation of an account, the purchase / sale of products through our Site, the inclusion of a review or comment, the compilation of the return service. , filling out the contact forum or using the messaging and chat service with our customer service or when you contact us to leave us your comments or opinions. In case you need to contact us by phone, we take notes in connection with your call.
We do not process sensitive data, i.e. details on physical health or mental health, on the alleged commission of crimes or criminal convictions, however, in the event that you spontaneously share any of this information with us, we will only process such data with your explicit consent.
Third party data
If you decide to provide third party data, make sure that these subjects have been previously and adequately informed on the methods and purposes of the processing indicated here. In relation to this hypothesis, you place yourself as an independent data controller, assuming all the obligations and responsibilities of the law.
Data of minors under the age of 16
In this regard, we remind you that if you are under the age of 16 you cannot provide us with any personal data, and in any case we do not assume any responsibility for any false statements you provide. If we become aware of the existence of untruthful declarations, we will proceed with the immediate cancellation of any personal data acquired.
We collect the following data through the services you use:
• technical data: This category of data includes the IP addresses or domain names of the computers you use when you connect to the Site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used in submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to your operating system and IT environment. These data are used only for statistical information (therefore they are anonymous), to check the correct functioning of the Site and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this possibility, the data on web contacts are not kept for more than 7 days.
• data collected using cookies or similar technologies: for more information, please visit the “Cookies” section .
3. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?
a) To guarantee you access to our Site and the use of our services
When you use our Site and related services, we will use your personal data, to allow you to buy / sell products and, if necessary, to return the purchased products, to provide you with customer support service and to solve any problems you have reported, to send you necessary communications (such as confirming the purchase order or confirming the successful completion of the payment or remembering products on your cart) as well as to provide you with all the additional services described in the General Conditions.
b) To inform you about products, services, events and for other promotional purposes
If you have expressly given us your consent or if we have a legitimate interest (pursuant to applicable law), we will use your data to update you about the products and services we offer as well as to inform you about the Company’s promotional, commercial and advertising activities or third-party business partners via e-mail, SMS or Whatsapp; Furthermore, always subject to your consent or if we have a legitimate interest (pursuant to applicable legislation), we may use your data in the context of market research and surveys for the detection of your satisfaction, by e-mail, sending SMS or Whatsapp, in order to improve our services and the relationship with our users
c) To offer you a personalized service
If you have expressly given us your consent , we use your data to analyze your consumption habits and choices, in order to offer you a personalized service in line with your interests and to improve our commercial offer.
d) To improve the services we offer through the Site
We will use the data provided to improve the services we offer through the Site and your experience of buying / selling products. In particular, we will be able to analyze the use and measure the effectiveness of our Site and our services for a better understanding of how it is used in order to improve it as well as engage and retain users.
e) To guarantee our rights, ownership or data security
We may also use personal data in connection with the use of our Site to prevent or detect fraud, abuse, illegal use, violations of our General Conditions, and to comply with court orders, government requests or comply with applicable legal provisions.
4. WHAT IS THE LEGAL BASIS FOR THE PROCESSING?
We will only process your personal data in cases where we have a legal basis for doing so.
In most cases we will process your data to guarantee you access to the Site and the services offered there. In addition, we may process your data for one or more of the following reasons:
▪ With your explicit consent (for example to inform you about our products, services, events and for other promotional purposes, as well as to offer you a personalized service)
▪ To ensure compliance with legal obligations, regulations and community standards (for example to comply with court orders, government requests or comply with applicable legal provisions)
▪ For our legitimate interest (for example to improve the services we offer through the Site or to guarantee the ownership and security of the data we process).
5. IS THE PROVISION OF DATA MANDATORY?
The provision of personal data is mandatory only for the treatments necessary to guarantee you access to our Site and the services we offer through it. Any refusal to provide the personal data requested for this purpose makes it impossible to register on the Site and use the related services. All other provisions of your information are optional but providing them allows us to offer you a better experience.